Frequently Asked Questions

  • APD is a difficulty with how the brain processes and makes sense of sound. People with APD usually have normal hearing but may struggle to understand speech, especially in noisy environments, follow instructions, or remember spoken information.

  • Common signs include difficulty following conversations, frequently asking for repetition, struggling to understand speech in background noise, listening fatigue, or ongoing challenges with listening despite normal hearing test results.

  • Yes. While APD is often identified in children, many adults experience listening and communication difficulties that may be related to auditory processing. Assessment can help identify strengths, challenges, and appropriate support strategies.

  • Yes. Auditory processing difficulties are often seen alongside other neurodevelopmental differences such as ADHD, autism, dyslexia, and learning difficulties. This doesn't mean that every neurodivergent person has APD, or that APD causes these conditions, but there can be overlap in the challenges people experience. For example, difficulties following instructions, listening in noisy environments, remembering spoken information, or becoming overwhelmed by auditory input may be related to auditory processing, attention, language, or a combination of factors.

    That's why a comprehensive assessment is important. It helps identify an individual's unique strengths and challenges so that support can be tailored to their specific needs, rather than making assumptions about the cause of their listening difficulties.

  • Yes. We provide in-person appointments in Auckland and online services throughout New Zealand, making specialist auditory processing support accessible no matter where you live.

  • No referral is required. You can contact Soundsense directly to discuss your concerns and book an appointment.

  • You'll receive a detailed explanation of the findings along with personalised recommendations and practical strategies to support listening, learning, communication, and everyday success.

  • Simply get in touch to discuss your concerns or book an initial appointment. We're here to help you understand what's happening and find a path forward.

  • We'd love to help. Contact us to discuss your concerns and find out whether an auditory processing assessment is right for you or your child.